A salute to mentors
If you put your mind and heart to it, there's nothing you can't do. Negotiating is as much an attitude and behavior exercise as it is an intellectual one. Be prepared on all fronts. Don't lose precious time wishing for things; make it happen! Never let anyone make...
Performance management lessons from Goldilocks
"The act of compassion begins with full attention, just as rapport does. You have to really see the person. If you see the person, then naturally, empathy arises. If you tune into the other person, you feel with them. If empathy arises, and if that person is in dire...
Know someone with one-note thinking?
We were working with a six-person senior management team known for two things: 1) being stuck in time, and 2) not communicating amongst themselves or with the rest of the organization. After shadowing the team, it became evident that these six people were what we...
Saying “no” doesn’t make you unlikable
"I so want to tell him 'no' but I don't want to let him down." From the pained look on her face, I surmised that she was talking about disappointing someone important in her life or career. That guess was wrong--Casey felt she couldn't say no to someone she had...
What’s your fabulocity quotient?
Why is so easy to focus on what we lack or don't have or can't do, yet manage to overlook all the positive elements we have and can offer to others??! We see possibilities in others, but do we ever dream of the possibilities within ourselves? ~Unknown Diane...
How to manage irreconcilable trade-offs
Consider these words from Gary Hamel, ranked as one of the world’s most influential business thinkers by the Wall Street Journal. "Organizational success in the years ahead will hinge on the ability of employees at all levels to manage seemingly irreconcilable...
