It’s not your dad’s management anymore
Years ago I handled labor relations in a meat processing facility where every employee had a singular function. Someone ran the slicer, someone else the grinder, etc. Everyone knew and accepted the very narrow parameters imposed on their job duties. An exchange with a...
When leaders lose their credibility
Abby was upset her boss put her through a 360 evaluation process. She was even more unhappy after receiving the feedback. In fact, she was shocked, angry and disbelieving because there was absolutely no way she was unethical, thoughtless or lacking in credibility and...
Success Story: Changing Our Thinking to Reach the Sky
Whatever your challenges, you have the potential to stand tall, glowing with the knowledge that you’re a worthy, valuable human being. That’s what’s happening for a group of young women I met nearly two years ago. They are all people who are supported by Community...
Let’s end the paradox of kindness
Employees complain in engagement surveys that their bosses don’t treat them with respect or as unique individuals. Yet on the flip side, research shows that bosses who treat people with kindness, respect and dignity are “seen as less powerful than other managers.”...
Effective leaders are both tough AND tender
Everyone agreed George was a tough boss. He was demanding, settling for nothing less than one's best. He was goal-oriented, charismatic and driven. He pushed when outcomes weren't up to par; he beamed when they were. He challenged when he knew people were capable of...
Vulnerability is a virtue
Wow, what a moment of vulnerability. It stopped me dead in my tracks...in a very good kind of way. We were two-thirds of the way through a workshop on stepping into one's power with confidence and grace when a woman took the floor to share her epiphany. She...
